Shipping / Delivery Policy

International orders ship with UPS, FEDEX, DHL & sometimes through an authorized agent. Most shipments are delivered within 7-10 business days. Please email here at for ALL orders if you would like to know your shipping charges prior to placing an order. Otherwise, we will email you with the shipping charges shortly after your order has been processed.

Any and all duties and taxes incurred are the responsibility of the recipient and are payable upon receipt of the goods. For information regarding duties and taxes, please contact your local customs office. Reciclar factory does not ship to APO/AP addresses.

Any damages that occurred during shipping must be reported within 5 business days of delivery for a proper replacement or credit. Please notify us immediately at with your Order Number, Tracking Number and any other details so we can file a claim. Each carrier has time limits imposed between the shipment arrival and when the claim is filed, so in order to meet their requirements, we must report the claim as soon as possible or the claim will be rejected.

Since the majority of our products are made to order, we generally aren’t a “return friendly” company. But we understand that stuff happens! If approved, we will offer a refund on unused merchandise minus a 25% restocking fee, excluding any shipping and handling costs. We are unable to accept returns on custom modifications, such as custom colors, track connectors, or on any special order item (any item or style not listed on our website).

To request a return please email us at and be sure to include a description of the items you would like to return, the original order number and the reason for return in your message. We cannot accept returns without an RMA, so be sure to contact us before sending anything back.

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